Support Solutions


We're here to help

Anyone can accidentally spend more than they have on hand or have an unexpected expense.  

Fortunately, we offer several options that can provide assistance.

Financial Education

We have several educational partners to provide learning at all levels.

Call Center

We're here to make your life easier! 

Our friendly Team is ready to help you with any questions or issues you might have. Whether you need support with a product, service, or just need some advice, we're just a call away. We pride ourselves on being fast, professional, and always ready to assist. Let us take care of the details so you can focus on what really matters.

Small Dollar Loans

Helping Hands Loan Pay Cycle Loan
  • Less than $500
  • 0% interest
  • $20 application fee 
  • Up to $2,000
  • Fixed interest rate
  • No application fee

Courtesy Coverage

Should other sources of overdraft coverage be exhausted, and for those Members who are eligible, this service provides coverage up to $1,000 for checks, electronic debits (ACH) and online bill payments. For those Members who opt in Excite will also cover recurring debit card payments and online bill payments.  A fee will be charged each time the service is used to cover an overdraft.  Your consent is required to enroll in Courtesy Pay.

Looking for a simple Checking Account?

Our BankOn Checking account includes all the banking basics: free online banking, bill pay, monthly eStatements, mobile deposits, and an Excite debit card.

Join our community

Getting a membership with us isn't a transaction - it's a friendship, a partnership, a neighborhood-wide collab, a life-long pursuit of better, for you, me, us, them, and everyone else we hang out with in life.