Support Solutions

We know life happens...

and we are here for you when it does.

We're here to help

Anyone can accidentally spend more than they have on hand or have an unexpected expense.

Fortunately, we offer several options that can provide assistance.

There is so much you can do at the tip of your fingertips

Money Manager

View all accounts (including those outside of Excite) in one place. Manage and easily view spending and set budgets.

Overdraft Protection

Automatically transfer funds from another Excite Savings or Checking account to cover overdrafts, as long as the funds are available.

Credit Monitoring

Monitor your credit and credit score, get financial education tips and insights.

Bill Payment Service

Manage and set monthly payments on a schedule through Online Bill Payment.

eStatements

Reduce the risk of fraud and identity theft. You'll receive automatic eNotices when your online statements are available.

24/7 Account Monitoring

You have the control of setting budget and low balance alerts so you always know where your money is.

Card Controls

Adds more security to your debit and credit cards by letting you decide how and when they can be used, and alerting you when any types of transactions you specify take place.

Mobile Deposit

Simply snap photos of your check and follow a few easy instructions, and you can make deposits from anywhere with your smartphone.

Financial Education

We have several educational partners to provide learning at all levels.

Call Center

We're here to make your life easier!

Our friendly Team is ready to help you with any questions or issues you might have. Whether you need support with a product, service, or just need some advice, we're just a call away. We pride ourselves on being fast, professional, and always ready to assist. Let us take care of the details so you can focus on what really matters.

Small Dollar Loans

Helping Hands Loan	Pay Cycle Loan
Less than $500 0% interest $20 application fee	Up to $2,000 Fixed interest rate No application fee

Learn More Apply Now

Courtesy Coverage

Should other sources of overdraft coverage be exhausted, and for those Members who are eligible, this service provides coverage up to $1,000 for checks, electronic debits (ACH) and online bill payments. For those Members who opt in Excite will also cover recurring debit card payments and online bill payments. A fee will be charged each time the service is used to cover an overdraft. Your consent is required to enroll in Courtesy Pay.

Learn More

Received a text message about your loan payment?

The message is legitimate. We may send you a text regarding your loan payment to remind you that a payment is due.

Reminder: Excite Credit Union will never call, e-mail or text and ask you for any personal account information, such as access codes, username, password, or account details.

Looking for a simple Checking Account?

Our BankOn Checking account includes all the banking basics: free online banking, bill pay, monthly eStatements, mobile deposits, and an Excite debit card.