Debit Card

Important information about your
Excite Credit Union Visa® Debit Card


  • No annual fee. 
  • Accepted at more than 15 million merchants worldwide. 
  • Huge ATM network, more than 2x the big banks!
  • Falcon fraud monitoring service.
  • Visa $0 fraud liability - Never pay for unauthorized charges on your debit card.
  • Card controls and card alerts to manage your cards.


  • Convenience: Your debit card eliminates the need to stop at an ATM before making a purchase or write a check while waiting in line. You can use it like an ATM card, or use it for point-of-sale transactions like a personal check or credit card. 
  • Cost savings: Your debit card is connected to your Excite Credit Union checking account, so you don’t have to worry about the annual fees of a credit card or the cost of checks. Plus, you can set up complimentary overdraft protection on your checking account, so you are better protected from spending beyond your means.
  • Security: Excite Credit Union uses the latest chip technology to ensure your transactions are secure. Combined with your PIN, this makes debit card transactions incredibly safe. You can easily report your debit card as lost or stolen or deactivate instantly using Card Controls through Online or Mobile Banking.

Don't have an Excite Credit Union Visa® Debit Card? 

Call us at 800.232.8669 or stop by one of our branches to find out how.

Numbers to Know:

  • To obtain a Visa® Debit Card: 800.232.8669
  • Debit Card Activation and PIN Change: 866.762.0558
  • Traveling soon? To help safeguard your Debit Card, log into Online or Mobile banking and enter your travel details in our Travel Notification section.
  • Debit card blocked? Falcon is a monitoring service that reviews card transactions for suspicious activity. If Falcon notices these types of transactions, your card could be blocked, and Falcon will call you. If you miss the call, dial one of these numbers to verify recent transactions and unblock your card: 
  • Within the U.S.: 888.241.2440
  • Outside the U.S.: 909.941.1034 (Call collect)
  • Card lost or stolen? Within the U.S.: 888.241.2510. Outside the U.S.: 909.941.1034 (Call collect)
  • Other questions: Call our Service Center 800.232.8669, Monday - Friday 5 a.m. to 6 p.m. and Saturdays 6 a.m. to 2 p.m. Pacific Time.

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